Here's how to use the Windows Store Apps troubleshooter to fix this problem. Running the troubleshooter for apps installed from the Microsoft Store could also return the Photos app to normalcy and prevent it from crashes. Tap the Reinstall button to repair the app.Īfter you do that, check if the Photos app still crashes when importing pictures. If the Photos app is faulty, you'll see a Reinstall button. Launch the Microsoft Store, search for Microsoft Photos, and tap the Update button. Updating or reinstalling Microsoft Photos could help prevent the app from crashes and fix other underlying issues. Aside from the fact that the Photos app's USB import isn't reliable, a bug could cause the app to malfunction during usage. This is the first course of action we recommend if your PC's Microsoft Photos app crashes while importing photos.
